This course empowers participants with essential skills to navigate and manage conflicts effectively by exploring the root causes of conflict and understanding individual conflict management styles. It emphasizes the importance of self-awareness and emotional regulation in resolving disputes constructively.
Participants will learn resilience strategies to manage stress and maintain composure during confrontational situations, turning potential challenges into opportunities for collaboration and growth.
Format: Online learning with Student Success officer throughout learning journey
Certification: Certificate of Completion
School: Gordon Institute of Business Science
Duration: 2 months access to the course
Breakdown: 5 – 8 hours per week
Language: English
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Tel: +27 87 023 0888
Cell: +27 71 326 5470
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R4,980.00 (excl. VAT)
Duration: 8 Weeks