Search

What would you like to learn?

Existing student?

Gordon Institute of Business Science Course

Conflict Management Skills

R4,980.00 (excl. VAT)

Next intake date to be confirmed.

Course overview

This course empowers participants with essential skills to navigate and manage conflicts effectively by exploring the root causes of conflict and understanding individual conflict management styles. It emphasizes the importance of self-awareness and emotional regulation in resolving disputes constructively.

Participants will learn resilience strategies to manage stress and maintain composure during confrontational situations, turning potential challenges into opportunities for collaboration and growth.

Course audience

Who would benefit?

  • Managers and team leaders handling workplace conflicts.
  • HR professionals and mediators.
  • Anyone seeking to improve interpersonal skills and conflict resolution capabilities.

Course outcomes

What will you learn?

  • Understand conflict dynamics and their impact on individuals and organizations.
  • Explore various conflict management styles and strategies.
  • Develop effective communication techniques for resolving disputes.
  • Learn to identify and manage emotions during conflict situations.
  • Apply resilience strategies to handle stress and maintain clarity.

Lecturer

Paul Nyamuda

Course summary

Format: Online learning with Student Success officer throughout learning journey
Certification: Certificate of Completion
School: Gordon Institute of Business Science
Duration: 2 months access to the course
Breakdown: 5 – 8  hours per week
Language: English

Learn more about our Credly qualification badges here

Payments

Payment options you can trust

We know that education can be expensive, so we have put together a few options for you to choose from

Looking for study advice?

We are here to support your growth every step of the way.

Contact us

Contact the DigitalCampus team if you need any assistance.

Love this course?

Share it with a colleague, friend and/or family!

You might like

Recommended

Similar courses that learners enrolled for

Brochure Download

Conflict Management Skills

Paul Nyamuda

Paul Nyamuda – Organizational psychologist, leadership and emotional intelligence expert, international speaker, and author.

Paul will help you find your voice, build your confidence and give you the tools you need to go to your next level. He is an organisational psychologist by training and a leadership and emotional intelligence expert, pastor, author and international speaker.

Widely known for his leadership and emotional intelligence expertise: expertise that will encourage you and, at the same time, challenge you. Paul has spent years doing power talks, corporate training, executive coaching, team interventions and equipping his audiences to succeed and build thriving teams.

He inspires leaders across the globe to think beyond their limitations and overcome challenges that seem impossible.

Brochure Download

Wits online CVO programme - Specialised Accounting